Methods of ordering your Repeat Prescriptions
If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- Online – Order Your Repeat Prescription Online
- By Hand – Drop your repeat slip in at reception with the required items clearly marked.
- By Post – Remembering to enclose a stamped addressed envelope if you want us to post it back to you.
Non-urgent advice: Patient Notice
Please allow 48 Hours from when you place your order to when you collect it.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
Medication reviews are needed, usually every 6 or 12 months and we shall ask you to make an appointment with the doctor or nurse. There are certain important checks we need to perform to ensure your medicines are still doing their job and are not causing any problems and that your condition is monitored. When the computer indicates a review is due, please do not delay as the computer blocks any further issues once you are overdue. If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going until you complete your medication review.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
It is well worth keeping a small stock of useful medicines at home in your (locked) first aid cupboard. For instance, pain killers (analgesics) such as Paracetamol, Ibuprofen or Aspirin (children under 16 and people with asthma should not take aspirin), or Ibuprofen syrups for children, Mild laxatives, Anti-diarrhoeal medicines, Indigestion remedy (for example, antacids) Travel sickness tablets, and Sunscreen – SPF15 or higher Sunburn treatment (for example, calamine). For more detail see NHS Direct Medicine Chest.
Ask us to help synchronise your medicines so you can request them all in one go.
Certain medicines such as the Contraceptive Pill or HRT (Hormone Replacement Therapy) can be supplied in 6 month quantities for your convenience but to do this the nurse or doctor may need to see you.
Non-repeat medicines, which you may have only occasionally, can be requested on a medication request form or on-line request but we may ask to see you.
We send your prescriptions direct to your chosen pharmacy instead of printing them out, so the pharmacy can get them ready for you without having to take the prescription along. All you have to do is ask the doctor, the receptionist or at the pharmacy. You can change your nominated pharmacy at any time.
It makes it easier to obtain your repeat prescriptions – just request them on-line (or in writing) and then collect the medicines from the pharmacy.
It is still important to see you from time to time to make sure all of your monitoring checks are up to date, so please take note of the messages we send that the pharmacist will pass on to you.
There is of course a huge range of useful non-prescription medicines available at chemists, but if you run out of a regular prescription medicines you can obtain a supply out of hours without a prescription from a pharmacist or other source so you should never be without – this could be dangerous.
There are a selection of local pharmacies that will be open late.